Performance Testing
Case Study
Performance Testing of Internet Banking application for a leading bank in ASEAN.
Delivering performance quality through our Performance Assurance services
Business Situation:
The client is a leading universal banking company in ASEAN. They were in the midst of implementing an Internet Banking (IB) application for Singapore Bank.
Challenges:
- High CPU sage for Application Server
- Spike was observed in response time during the OTP submission.
- Spike was observed in response time during the ETA Fun Transfer Login transactions.
- Very less transactions are taken more than 3 Sec.
The Solution:
- Performance testing was conducted on selected transactions and virtual users for Singapore Core Banking Rel 1.1 to verify it meets the performance requirement(s) of the Bank
- Response time of the internet banking system with key transactions under target load of 250 and 500 concurrent users measured.
- Identification of any bottlenecks to the internet banking system performance and seek to rectify the bottlenecks where possible to achieve the load of 500 concurrent users.
- Tools used: HP Performance Center 11, HP ALM 11
- The below changes recommended to improve the performance in internet banking system
- HTTP Server fine tuning
- Recommended to upgrade CPU on Application Server
- Page Size fine tuning required for the Login transactions on ETA Fun transfer.
- Page Size fine tuning required for the OTP submission transactions.
Benefits for the Customer:
- Increased performance of the application with nearly zero performance issue in production.
- Increased time to market.